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Marketing Technology Support
Not only do today’s marketing professionals need to be experts at addressing their audience, they must also be technologists to operate the software that supports their success. This can lead a marketing team to a great deal of frustration, slower-than-expected software adoption rates and missed sales opportunities.
Having an on-demand team of certified marketing technology specialists is an overlooked advantage. Apeak Solutions delivers MarTech specialists, strategists and consultants who support organizations from various industries, in all phases of growth, and of all sizes. You know your market! We know marketing technology and how to make the most of the automation process.
Apeak Solutions will help you execute your marketing strategies without your having expert knowledge in your marketing technology!
Getting the most from your marketing technology requires a trained and experienced team to unlock advanced functionality to get the most from your investment. However, if you don’t have that knowledge in-house, you may find your team mystified to do even the simplest tasks in complex marketing systems instead of mastering your marketplace.
Augment your team with Apeak Solutions
Technology Decisions, Campaign Creation and Execution
At Apeak Solutions, our marketing technology experts, designers, strategists and support staff will work closely with you to create a model that helps your business succeed. Whether you need help evaluating technology options, switching from one marketing automation platform to another, integrating CRM, reporting and AI tools, staff augmentation to get campaigns off the ground, or ongoing software training and support – our flexible delivery model will be customized to your individual requirements.
Services that Apeak Solutions offers include:
- Unbiased marketing technology needs analysis and audit
- Marketing and sales automation assessment and recommendations
- MarTech implementation and business software integrations
- Marketing automation support: Setting up campaigns, scheduling content, campaign optimization, analytics and reporting
- Inbound and demand-gen planning and execution: Content management, customer journeys, drip email campaigns, blogging, social media, workflow automation
- Full cycle marketing automation technology maintenance and management
Get the best results from your marketing technology solution
Your Marketing Technology Help Desk
After your implementation partner has exited, you may find yourself with everyday questions – and not sure where to go for a trusted unbiased answer. Marketing automation software support is often weak outside their specific tool features and functionality like integration, campaign setup and optimization, custom reporting, and settings.
Apeak Solutions takes support to the next level – making recommendations, walking you through or delivering any type of customized reports, helping with data flows, complicated drip campaigns, multifaceted customer journeys and workflow automation configurations.
Apeak Solutions would like to be your marketing technology advisor: your go-to support team when you need help on a specific functionality or untapped feature of your chosen marketing or sales automation platform. Our technical marketing consultants have a deep knowledge of the inner workings of these solutions, including how to perform tasks and update configurations.
Apeak Solutions’ self-service ticketing model enables your team to continue marketing while getting on-demand consulting help. We analyze each request and provide you with an estimated cost and time to completion; either using a time and materials model or based on a monthly prepaid block of hours.